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How Rollover Works on Your Account

Before you move funds from your bonus balance to your main wallet, there's a rollover requirement to meet — a set number of times your bonus amount must be wagered across eligible games.

Rollover RequirementWagering ProgressEligible GamesBonus Balance
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dompettogel How Rollover Works on Your Account
HOW WE RUN ROLLOVER

Fair and Transparent Rollover Rules

We set rollover terms before a promo goes live, not after. Every offer on the promo board shows the rollover multiplier, eligible game categories, and expiry window upfront — no hidden conditions added later. Game results used in rollover calculations come directly from certified provider systems like Pragmatic Play and Evolution, so the numbers in your account reflect actual wagered amounts.

Promo Terms Published Upfront Rollover multipliers, eligible games, and expiry dates are shown on the promo card before you activate an offer. You decide whether the terms work for your play style before committing.
Provider-Verified Bet Data Wagered amounts are pulled directly from Pragmatic Play, PG Soft, and Evolution game servers. Your rollover counter reflects certified round data, not an internal estimate.
Real-Time Progress Tracking The rollover bar in your account updates after each qualifying round closes. Players in Denpasar and across Indonesia can check progress mid-session without waiting for a manual refresh.
Clear Expiry Notifications We send an account notification before your rollover window closes. If the requirement isn't met in time, the bonus balance is removed — your cash balance and any prior withdrawals are never affected.
ROLLOVER HELP PATHS

Get Help With Your Rollover Progress

If your rollover counter isn't updating as expected, or you're unsure which games count toward your current requirement, our support team can pull up your account activity and walk you through it. Reach us through live chat, WhatsApp, or the in-app message centre — available around the clock.

Team online

Live Chat Support

Open the chat widget from your account page and share your username. Our team checks your rollover log and explains which bets have been counted and which are still pending.

WhatsApp Assistance

Send your account ID via WhatsApp and ask for a rollover breakdown. We reply with a clear summary of your wagered amount versus the requirement, so you know exactly where you stand.

Account Dashboard

Your rollover progress bar updates after each qualifying bet. Log in from any device — Android, iOS, or browser — and check the bonus section to see your current completion percentage.

dompettogel What Counts Toward Your Rollover

What Counts Toward Your Rollover

Rollover is calculated on the total amount wagered, not on wins or losses. If your bonus carries a 5x rollover and the bonus value is Rp 100.000, you need to place Rp 500.000 in qualifying bets before withdrawal is unlocked. Slots from Pragmatic Play and PG Soft — titles like Gates of Olympus and Mahjong Ways — typically count at full weight.

Live casino tables from Evolution, including Live Baccarat and Live Roulette, may count at a reduced rate depending on the active promo terms. Check the promo board in your account for the exact multiplier attached to each offer before you start playing.

Rollover Terms You Should Know

Quick definitions for the rollover-related terms you'll see in your account and on the promo board.

What is a rollover requirement?

A rollover requirement is the total amount you must wager before a bonus balance can be withdrawn. It is expressed as a multiplier of the bonus value — for example, 5x means five times the bonus amount.

What does 'wagering contribution' mean?

Wagering contribution is the percentage of each bet that counts toward your rollover total. Slots often contribute 100%, while live table games may contribute a lower percentage depending on the promo terms.

What is a bonus balance?

A bonus balance is the credited amount from a promo offer, held separately from your cash balance. It becomes withdrawable only after the attached rollover requirement is fully completed.

What does 'rollover expiry' mean?

Rollover expiry is the deadline by which you must complete the wagering requirement. If the requirement is not met before expiry, the bonus balance is forfeited and removed from your account automatically.

What is a qualifying bet?

A qualifying bet is a wager placed on a game category that counts toward your rollover. Bets on excluded games — such as certain table games under specific promos — do not move your rollover counter forward.

What does 'rollover multiplier' mean?

The rollover multiplier is the number by which your bonus amount is multiplied to set the total wagering target. A 3x multiplier on a Rp 50.000 bonus means you need to wager Rp 150.000 in qualifying bets.

Common Questions About Rollover

Answers to the rollover questions we hear most from accounts across Indonesia.

Log in to your account and open the bonus section. The rollover progress bar shows your wagered amount against the total requirement. It updates after each qualifying round, so the figure is current as of your last completed bet.

Slots from Pragmatic Play and PG Soft — including titles like Gates of Olympus and Mahjong Ways — typically count at full weight. Live casino tables from Evolution count at a reduced rate. The exact contribution percentage is listed on each active promo card in your account.

Yes. Your cash balance and any funds deposited via DANA, OVO, or GoPay that are not part of a bonus are available for withdrawal at any time. Only the bonus balance is held until the rollover requirement is met.

The bonus balance is removed from your account when the expiry window closes. Your cash balance, previous withdrawals, and any winnings already moved to your main wallet are not affected by an expired rollover.

It depends on the specific promo. Some offers include sportsbook markets — such as Liga 1 match betting — as qualifying wagers, while others are limited to slots or live casino. Check the promo terms before placing your bets to confirm eligibility.

The most common reasons are that the game is not in the eligible category for your active promo, or the bet was placed from your cash balance rather than your bonus balance. Contact our support team via live chat with your account ID and we'll check the transaction log for you.

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